Duku were tasked with creating a new flagship product for client, D-Tech, to sit within their existing range of library management solutions.

The ServeIT EYRE library self-service kiosk system (EYRE), was designed by Duku to incorporate maximum functionality for library users, while minimising floor space, so that it could be used throughout the world in universities and a multitude of other public locations.

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The EYRE was designed by our team to meet all aspects of the clients' brief. This included making sure the product was capable of scanning RFID tagged materials and barcoded items, in addition to including cash, credit card, contactless and Apple Pay™ payment options.

The unit’s 23.8″ portrait touch screen was sourced to be as user- friendly as possible, offering easy-to-follow instructions, combined with a large checkout area suitable for multiple materials to ensure the EYRE delivers a simple, successful transaction for every library user.

The EYRE’s user-centric design was carefully created for optimal public and engineers use. Accessibility features for all public users include a wheelchair friendly scanning shelf and light up injection moulded LED panels to guide the user through the payment journey.

The unit’s slimline powder coated mild steel body, was optimised for ease of maintenance, whilst being engineered to be strong and stable enough to incorporate its cantilevered scanning shelf. The modular design of the EYRE also includes interchangeable laser cut panels, allowing for each kiosk to be affordably tailored to each library’s scanning and payment requirements.